Association Journal of CSIAM
Supervised by Ministry of Education of PRC
Sponsored by Xi'an Jiaotong University
ISSN 1005-3085  CN 61-1269/O1
Analysis of Customers' Impatience in an M$^{X}$/M/1 Queue with Multiple Working Vacations
ZHANG Xue-mei, YUE De-quan, ZHANG Yu-ying
Chinese Journal of Engineering Mathematics . 2019, (3): 285 -297 .  DOI: 10.3969/j.issn.1005-3085.2019.03.005